Forms that route themselves.
Build a tiny intake form. Pick who reviews each branch. Watch the queue actually move. No eight-tab Zapier graph required.
Conditional everything
Show the right field, hide the wrong one. Routing follows the same logic — one source of truth.
Approvers are humans
Not Slack hooks. Real reviewers, real comments, real audit trail under each submission.
SLAs by default
Every step has a clock. Forms that linger nudge themselves up the queue.